Returns & Exchanges

At LYS™ Beauty, we want you to love your clean beauty favorites; if you are not completely satisfied, we accept returns on products within 30 days of purchase. Items must be in their original packaging and gently used to qualify for a full refund to your original payment method.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email to ensure your return is tracked.

3

Pack Your Products

Securely place your items in the original shipping box or a similar sturdy mailer, ensuring all lids are tightly sealed to prevent leaking.

4

Ship and Track

Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing